BHA's Training Activities Ramped Up Considerably in 2011, particularly in regards to Credentialing Within Industry. Select from the training tools below to view and download tools you can use:
Industry Standards- Bar Back - A compilation of job description, hints and standard practices for specific positions (Bar Back) within the hotel
Industry Standards- Bartender- A compilation of job descriptions, hints and standard practices for specific positions (Bartender) within the hotel
Industry Standards- Bus Person- A compilation of job descriptions, hints and standard practices for specific positions (Bus Person) within the hotel
Industry Standards- Cashier- A compilation of job descriptions, hints and standard practices for specific positions (Cashier) within the hotel
Industry Standards- Food & Beverage Captain- A compilation of job descriptions, hints and standard practices for specific positions (Captain) within the hotel
Industry Standards- Servi Bar Attendant - A compilation of job descriptions, hints and standard practices for specific positions (Bar Attendant) within the hotel
Industry Standards- Servi Bar Supervisor- A compilation of job descriptions, hints and standard practices for specific positions (Bar Supervisor) within the hotel
7 Powerful Tips For Lasting Motivation And Greater Success - Tips to help you stay motivated and to achieve much more
50 COMMON INTERVIEW QUESTIONS & ANSWERS - A interview process guide to assist both the employer and potential employee.
Best Personal Branding Tips- Tips that can be used to motivate employees to be remembered and remarkable
Business Plan Template- Template that can be used by hotels to create a business plan
Customer Service Workbook- Workbook designed to aid in improving the quality and delivery of customer service
Food Checklist for Hotels - Food tracking form
Hospitality Assured 10 Keys Steps - Customer Satisfaction Accreditation Process
Sanitation & Safety Guidelines for Food & Beverage Department - Guidelines for employees that handle food.
