Bahamas Tourism Certification Programs

Customer Service and Certification Programs

All the files listed below are in pdf format.

Total Service: The Bahamas Is Quality
In an era where the global tourism marketplace is increasingly more competitive — with emerging world markets and a savvier, more demanding traveler more and more it is all about the experience. Total Service Training was designed for your service professional development. It focuses on achieving quality and excellence in service.

CARIBCERT
CARIBCERT is a professional certification programme based on standards for some 45 occupations in the hospitality industry. CARIBCERT was designed for the Caribbean Tourism Industry by the Caribbean industry. Certified professional employees can give your business a competitive edge and more importantly will win you repeat business by exceeding guests' expectations.

For more information on these programmes please contact:

Bridget Murray
Workforce Development Manager
bmurray@bahamashotels.org
Ph: (242) 502-4245

Adelle Smith
Project Assistant
asmith@bahamashotels.org
Ph: (242) 502-4222